Shipping Info

Packaging and Shipping

Being “a store with a conscious,” Terra Sage works to be your one source for all your green lifestyle needs.  We strive to pack and ship your order with minimum materials that lighten environmental impacts.  Therefore, as a policy, we ship orders only when all parts are in and can be shipped together and we do not offer rush service. We hope you can respect this process and allow from 2-15 business days for orders to ship.  If, however, we find an item is taking longer to get to us than normal, we will contact you to let you know it may be more time and we will ship the in stock products separately if it’s been up to 15 business days. The decision will be up to you.

If you have ordered one case of something or an individual product, and if our vendor offers drop shipping, we will, on occasion drop ship the item to you in order to save it from being shipped twice (once to us and then to you).

Protecting your order during shipping is important to us. We work with experts such as UPS, FedEx and the U.S. Postal Service to ensure your merchandise arrives safely and quickly. Shipping will be charged per order depending on zone it is shipped to and weight.

Currently, we do not ship internationally but hope to do so in the future. Please drop us an email if you are outside the U.S. and would like to order from us so that we know we have interested parties and will work hard at setting up international business.

Gift Packaging

When sending Terra Sage gifts to friends, family and clients, we can gift wrap most items for you and ship them anywhere in the U.S. We'll also include a card with your personal message. The added cost is $6.99 per item*.

When you order the gift wrapping selection at checkout, if you have any special instructions, please call us with details. If there is one item in the cart, we will know to wrap that item and send it as a gift. If there are several items and you've chosen gift wrapping for one of them, we will need more detailed instructions, so please call or email us about your order promptly. If we have any questions, we will phone you.
* Price does not include shipping charges.